Built in Australia for the World.
Australian data hosting. Clear accountability.
GreeneDesk customer data is stored in Australia using AWS infrastructure in the Sydney region (ap-southeast-2). Access is role-based, logged and monitored.
Stored in Australia using AWS infrastructure in the Sydney region (ap-southeast-2)
Role-based access, restricted to operational needs
All access logged and monitored
Named infrastructure providers and subprocessors only — customer data is never sold or shared for marketing
How this works in practice
- Data storage location
- Customer data is stored in Australia, in the AWS Sydney region (ap-southeast-2).
- Infrastructure provider
- Amazon Web Services provides the hosting, storage and backup infrastructure used by GreeneDesk.
- Subprocessors
- GreeneDesk uses a limited set of subprocessors for supporting services such as transactional email and system monitoring. A current list is available on request.
- Authorised support access
- Access by GreeneDesk personnel is role-based, restricted to operational needs, logged and monitored.
- Cross-border access
- Where authorised support personnel located outside Australia access systems for maintenance or support purposes, that access is governed by contractual confidentiality obligations and technical safeguards. Customer data continues to be stored in the Sydney region. This model is designed to align with the Australian Privacy Principles, including APP 8 (Cross-border Disclosure).
- Security and audit controls
- Encryption in transit, role-based permissions, access logging and audit trails apply across the platform. Final privacy and data-processing wording should be confirmed with your own privacy officer before contract.
Designed for organisations that care about data governance
Councils requiring data sovereignty
Schools with strict privacy requirements
Long-term operators planning for the future
Organisations reassessing overseas-hosted platforms