Messaging and automation
Every message in one place, and follow-ups that send themselves
Parents and members want to hear from you in one place. Staff want to stop writing the same email. The message centre and automated follow-ups do both.
- 600,000+ studentshave passed through our systems
- 1 million+ workoutscompleted in FitDesk
- Since 2013an Australian company
What it does for you
Say it once. It reaches the right people.
Communication is where a centre saves hours and wins trust at the same time.
Time: the routine messages send themselves
Action rules send the welcome, the reminder, the absence follow-up and the assessment email from the event. Filter a list once and send to the group.
Money: fewer no-shows and fewer cancellations by silence
No-show messages, renewal dues and follow-ups reach people while there is still something to save.
Delight: parents who feel in the loop
One inbox for every child and class, in the app and on the web, with voice notes from instructors.
Channels
Email, SMS and the app, switched on per product
Message centre
Inbox, compose and sent items, with messages to individuals, groups and classes. The same inbox is in the mobile app.
Email and newsletters
Send to filtered lists, with your branding, follow-up templates and unsubscribe handling.
SMS
Switch SMS on per product and per centre, including no-show and sign-out messages. SMS is charged separately.
AI-assisted drafts
Draft a message with student and class context, then review it before it sends. Staff always approve.
Reports
Email and SMS reports show what was sent and what happened next.
See the message centre
We show you the parent view and the staff view side by side.
Is SMS included?
SMS is charged separately.
Does AI send messages on its own?
No. AI helps draft the text and a member of staff reviews and sends it.
Can parents unsubscribe?
Yes. Email and SMS unsubscribe are built in.
See it with your own program in mind
Tell us your centre and what you run, and we will show you GreeneDesk in a short demo. After the demo you get a trial for your team. Setup and migration take about two weeks, and we do the move for you.
We do the migration for you. We respond to support requests within 4 hours, and straight away for critical issues.
