Fitness assessment and program software: 15 questions to ask any provider
Assessments and programs decide whether a member stays. Ask every provider the same fifteen questions.
- 600,000+ studentshave passed through our systems
- 1 million+ workoutscompleted in FitDesk
- Since 2013an Australian company
Time
| Question | Why it matters | How FitDesk answers |
|---|---|---|
| Can you use your own assessment forms? | Standard forms rarely match your centre. | Yes. Customisable assessments in your own format. |
| Can the member sign the PAR-Q and waiver before they arrive? | A first visit spent on paperwork is a lost visit. | Yes. |
| Can a trainer build a program by goal, from a template, in minutes? | Programs that take an hour do not get written. | Yes. Templates, sets and goal-based programs. |
| Does each trainer see what is due today? | Overdue reviews are lost members. | Yes. Trainer Desk shows appointments, upcoming and overdue actions. |
| Can programs be printed for members who do not use an app? | Older members often prefer paper. | Yes. |
Money
| Question | Why it matters | How FitDesk answers |
|---|---|---|
| Does it show members with no program or no evaluation? | Those members are the likeliest to leave. | Yes. Metrics for programs not set, evaluations not done and appointments not fixed. |
| Are personal training bookings and no-shows tracked? | Empty slots are lost income. | Yes, with appointment status and no-show SMS (SMS is charged separately). |
| Can it work alongside your membership system? | Replacing everything is a project you may not need. | Yes. Many centres keep PerfectGym and add FitDesk. |
| How is it priced? | Per-staff pricing penalises busy centres. | One flat monthly fee, about $1 per member a month. Larger programs pay less. |
| Can you report on goals and consistency? | You cannot manage what you cannot see. | Yes. Goal, consistency and trainer reports. |
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Delight
| Question | Why it matters | How FitDesk answers |
|---|---|---|
| Is there a real member app on iOS and Android? | Members train on their phones. | Yes. Workouts play as a guided playlist with exercise videos. |
| Does the app suggest starting weights? | Guessing weights loses confidence. | Yes, from trial loads. |
| Is there a reason to keep going? | Motivation fades without feedback. | GreenePoints, achievements and leaderboards. |
| Can members message their trainer? | A quick message keeps people on track. | Yes. Message centre in the app. |
| Can it support older members and rehab goals? | Goals matter more than reps. | Yes. Goal-based programs, with remote review. FitDesk is not a clinical records or billing system. |
Is this a comparison of named providers?
No. It lists questions only.
Does FitDesk replace our membership system?
No. FitDesk adds assessments, appointments, programs and group fitness. Many centres keep PerfectGym for memberships.
See it with your own program in mind
Tell us your centre and what you run, and we will show you GreeneDesk in a short demo. After the demo you get a trial for your team. Setup and migration take about two weeks, and we do the move for you.
We do the migration for you. We respond to support requests within 4 hours, and straight away for critical issues.
